Refund Policy
At Live Room Audio Ltd., we are committed to delivering high-quality digital drum samples to enhance your music production. Due to the digital nature of our products, specific terms apply to returns and refunds.
Refunds for Digital Products
Since our products are digital downloads, all sales are final. Once your purchase has been completed and the product downloaded, we cannot offer refunds or returns. If you experience any technical issues or have concerns about your purchase, please contact us at support@liveroomaudio.com, and we will work with you to resolve the issue.
Damages and Issues
If you encounter any problems with your download, such as corrupted files or incomplete downloads, please reach out to us within 7 days of purchase at support@liveroomaudio.com. We’re here to ensure that you receive a functional product and will provide assistance as needed.
Refunds for Unauthorized Purchases
If you believe your purchase was made without authorization, contact us immediately at support@liveroomaudio.com. We may request additional information to verify your claim and resolve the issue appropriately.
Contact Us
For any other questions or support inquiries, feel free to reach out to support@liveroomaudio.com.